Why my Internet Speed keeps dropping out?
Jean-Christophe S. #12694
Posts: 1 ✭✭
in Internet
Hello! I need to reboot my modem/router each morning and evening (so each time I need internet) since the speed is stuck to 1 Mbps. By rebooting, I achieved to get my plan speed -30. This is kind of frustrating to do it multiple times a day.
Any ideas?
Thanks!
Any ideas?
Thanks!
21
Answers
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Probably is a BUG in the firmware9
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I would contact Fizz support. Maybe you have a bad modem.
This is the support page https://fizz.ca/en/contact-us where you can access the chat bubble.
11 -
That's strange. I tested and used my Internet constantly from Jan 2019 and the speed exceeds my subscription, sometimes by more than 10%. I suggest you to contact customer support. They can resolve it easily with some changes in configurations from their end.8
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First thing would be contact Fizz. They might have an idea of what's hapenning.6
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You probably need a new modem. Contact Fizz support via Facebook6
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factory reset your modem and if the issue is still there3
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