No service when travel to Ontario?

Luckyy Posts: 36 ✭✭
I have canada wide plan but I only had partial service when I was not in Quebec. Data feature not available but calling features were okay. Anyone else has the same problem?


  • Yelena
    Yelena Posts: 1,861 ✭✭
    You should also try to put your phone in airplane mode for 20 seconds and put it back to normal. This action prompts the phone to find networks.
  • redhead
    redhead Posts: 801 ✭✭
    By default, roaming is off on most phones. Turn roaming on for Fizz and keep it on.
  • Fizzy
    Fizzy Posts: 10,063 ✭✭

    Enable Roaming

    And if problem persists, try manually selecting another FIZZ EXT network.

  • Elizabeth B. #5037
    Elizabeth B. #5037 Posts: 80 ✭✭
    Be sure to have your roaming on. Is your plan canada-wide coverage? or just quebec?
  • GOAT
    GOAT Posts: 227 ✭✭
    As long as the settings of your phone are correct, you shouldn't have a problem.
This discussion has been closed.