I never see this kind phone campany

Ale Y.
Ale Y. Posts: 7 ✭✭
in My Mobile
Trying to activate SIM card But unable to get past my new number chose not regstrat net work very Sud olmst 8days with out phone I Chang new Sim card activetion the same problem

Answers

  • Alfio
    Alfio Posts: 398 ✭✭
    Contact support. For me, the best way is to contact them via Facebook, as I do not seem to have been lucky enough to have their support bubble pop up.
  • Fizzy
    Fizzy Posts: 11,895 ✭✭

    In order to see the chat bubble,

    1. You have to chat during business hours: every day from 8 a.m. to 9 p.m. (EST).

    2. Disable ad-blockers. Also try clearing browser cache and try using incognito/private mode.

    3. If problem presists, try using a different browser on your computer.

     

    Note that once you have resolved steps 2 and 3 and get the chat bubble, you should also retry the activation, because it's likely the same browser issue was preventing the activation.

     

  • Elizabeth B. #5037
    Elizabeth B. #5037 Posts: 80 ✭✭
    Is your phone unlocked?
  • GOAT
    GOAT Posts: 227 ✭✭
    Contact Fizz support via Facebook.
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