No service when travel to Ontario?

Luckyy · October 2019

I have canada wide plan but I only had partial service when I was not in Quebec. Data feature not available but calling features were okay. Anyone else has the same problem?

M T. #338 · October 2019

Did you turn on data roaming on your phone ?

Alfio · October 2019

I live in Ottawa, and spent the weekend about 2 hours to the west near Bancroft. Voice and data worked fine. As mentioned, check if data is turned ON, as well as roaming ON.

SittingRam · October 2019

Yes, it might be just that. By default the data roaming option is off on most phones.
Do you have a Canada plan?

Thanh T. #69 · October 2019

You should switch it to Fizz ext. or Better turn your phone to automatically switch.

Code_KRUEW · October 2019

Roaming needs to be turned on for Fizz data to work outside of Quebec (and Ottawa).

Takion · October 2019

it happens to me too so I just reboot the phone and then it works

Yelena · October 2019

You should also try to put your phone in airplane mode for 20 seconds and put it back to normal. This action prompts the phone to find networks.

redhead · October 2019

By default, roaming is off on most phones. Turn roaming on for Fizz and keep it on.

Fizzy · October 2019

Enable Roaming

And if problem persists, try manually selecting another FIZZ EXT network.

Elizabeth B. #5037 · October 2019

Be sure to have your roaming on. Is your plan canada-wide coverage? or just quebec?

GOAT · October 2019

As long as the settings of your phone are correct, you shouldn't have a problem.

No service when travel to Ontario?

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