How long does phone number change take effect?
Answers
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It was right away for me no delay. I askes for the transfert and it was done within 2-3 minutes.
You should contact customer services by chat, facebook or messenge.10 -
@Annick this is not a transfert
to contact the support
CHAT
- Go to any help page, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
9 - Go to any help page, if you are not connect login
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Did you restart your phone?
10 -
Did it work?9
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Does your phone work with your old number?5
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Hello Songmi,
If you're still encountering this issue, I invite you to consult our faq link: https://fizz.ca/en/faq/how-do-i-get-a-new-phone-number and check all the steps provided.
In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message via Facebook Messenger: https://facebook.com/fizzca.
Have a great day!
Radu2 -
It shouldn't take a lifetime, otherwise there is an issue and you to reach out to Fizz0
