trouble picking a new number, stuck loading forever help?

Options
Dylan W.
Dylan W. Posts: 1 ✭✭
in Welcome and join
when I try to pick a new number and click the green save button it just sits there loading forever!! help

Answers

  • Mike
    Mike Posts: 20,727 ✭✭
    Options
    Can you please try with a different browser, I have problems with safari
  • Mike
    Mike Posts: 20,727 ✭✭
    Options

    If you are not able to solve it you can contact the support

    CHAT

    Go to this page https://fizz.ca/en/faq/activate, if you are not connect login

    The business hours: every day from 8 a.m. to 9 p.m. (EST).

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Fizzy
    Fizzy Posts: 10,901 ✭✭
    Options

    Try clearing your browser cache and retry using incognito mode.

This discussion has been closed.

Categories