no access to service?

I had a payment issues, due to receiving my permanent bank card, and forgetting to update my payment data, sorry about the oversight, but now, I have "No access to service" cannot send text messages, or make outgoing calls, and this is a huge issue as I am an employee of Canada Post, and part of that is the Eclipse System which calls all temp employees, so literally I cannot work as long as I have no phone, this is totally unacceptable, as the funds are taken from my account, in addition to the confirmation message from Fizz that my account is active.

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