I have a similar problem my account does not show the right amount the support told me that it is a display problem
contact the support to be 100% sure that you have a similar problem
Ici le lien vers les informations sur le support https://fizz.ca/fr/nous-contacter
Si la bulle n'apparaît toujours pas, c'est que le nombre de sessions en attente est supérieur à notre capacité de traitement. À ce moment-là, laissez-nous un message sur Facebook Messenger ou en privé sur Twitter.
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Because your new changes only take effect on October 8th.
Was your previous price $45? If so that is likely why you still see that price. If not then contact support.
I had a similar issue with the price displayed for my mobile plan.
I contacted Fizz and was told that it was display issue.
Sure enough at my next renewal, I was charged the correct (same) price and the price displayed on my plan is now correct as well.
Is it possible in your case, that the price includes any discounts/upgrades you applied?
I mean something like 41.86$ plan - 2$ discount
= 39.86$ + taxes
Hope your renewal went well.
If your case is similar to mine, you should have been charged the correct amount at your renewal which you stated as 41.86$ plus taxes. After your renewal, the prices displayed.shown on your account should be correct as well.