Changing my Shipping Address?
Answers
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We are users here
Try to change the shipping information
https://fizz.ca/en/faq/how-do-i-change-my-personal-information
You can also contact the support
CHAT
Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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If it’s too late and the shipment has already “left” fizz, contact Post Canada along with the tracking number that you can find on your profile page and they’ll be able to give you a hand10
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I received my SIM via Planete Courrier, not Canada Post. Depends on where you live I think.8
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Definitely worth a shot. Here is their contact information:
Address: 5447 Rue François Cusson, Lachine, QC H8T 3J4
Hours: Open ⋅ Closes 9 p.m.
Phone: (514) 631-91178 -
Website: https://www.planetecourrier.com/8
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Hi, this happened to me as well: contact planet courier. Their number is (514) 631-9117. If they are unable to help you changing the address (the person working there is a bit grumpy), just ask them if you can pick up the SIM card on their site.7
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Hello Ramzi,
I see that you were able to reach us by a different channel and the issue has been corrected.
Have a good day!
Catalin2
This discussion has been closed.