About Fizz?
Mohammad B. #11689
Posts: 3 ✭✭
in Internet
Hi,
As I told before, I tried to enter the information of three other credit cards. Alls are valid. One Visa and two Master cards. But the website said they are not valid. This is a technical issues of your website not mine. It is your duty to solve the problem and connect my internet. I tried to fo the payment many times but was not successful
As I told before, I tried to enter the information of three other credit cards. Alls are valid. One Visa and two Master cards. But the website said they are not valid. This is a technical issues of your website not mine. It is your duty to solve the problem and connect my internet. I tried to fo the payment many times but was not successful
25
Answers
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Hi Mohammad,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message via Facebook Messenger: https://facebook.com/fizzca.
In the meantime, please consult the following faq link: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Have a great day!
Radu14 -
You should try contacting service4
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Contact Fizz directly, here is a place for Fizzer sharing their experience, not the technique supporting.4
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You should try contacting service using facebook messenger4
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The issue is most likely related to your blling address. Your name and address on your Fizz account has to match exactly (letter by letter) the same info that the credit card company or bank has on file.
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Costumer service is your only option I am affraid!2
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I had same issues.
just contact customer service by chat2 -
This is a community forum, so we are all customers like you.
Follow Whizz's answer to contact Fizz directly.1 -
Contact Fizz support via Facebook1
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Please select Whizz' answer as the correct one and close the thread since it's the best answer you'll get concerning your problem. Contac them directly in private.0
This discussion has been closed.