I added 300 minutes phone calls and calls to USA as add-ons and I still can't make or receive calls

I just came back from a trip and in need of making phone calls. I didn't have any minutes on my account so I added 300 minutes phone calls and calls to USA and I still can't make calls. I tried to contact an agent through Messenger and his only answer is that I dont have any minutes. I sent him the confirmation of my add-ons and no more answer from him. HELP

Answers

This discussion has been closed.