Why isn’t my internet working ?

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Dondre
Dondre Posts: 2 ✭✭
in About my account
So I had switched cards recently and forgot to switch my the card on my account to the new card, so now that I switched it how do I make a payment to my internet as it is overdue

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  • Mike
    Mike Posts: 20,727 ✭✭
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    You need to add the new one and wait a day.

    https://fizz.ca/en/faq/how-do-i-fix-payment-issue

     

    Make a payment now: Once your default payment method is all set and up-to-date for this plan, look for the Make my monthly payment button in your account. This will trigger a payment attempt, and your service will be reactivated once the payment is confirmed.

  • Micah
    Micah Posts: 104 ✭✭
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    You will need to update your method of payment on your profile. Once this is up you will need to way 24h before being able to attempt to make a payment. But once this is ready to go you shouldn't have a problem.
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