Renboursement???
Melissa M. #9115
Posts: 2 ✭✭
in My Mobile
You passed my paiement twice in my account and sent me an email saying you did and you did and also said you would pay me back 2 weeks ago and still havnt. Im a single mom and i need my money back asap!!!
16
Answers
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If not i will persue!6
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You need to contact Fizz.
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To start a chat session with Fizz, open a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do. You'll see a bubble chat at the bottom right of the page in 15 seconds.
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Several other users are in the same situation. There was a bug in their maintenance system.7 -
We are users like you in this forum. You have to contact Fizz support by chat or Facebook messenger.
https://fizz.ca/en/contact-us8 -
just call the service, this is just the members forums, we can help but not credit you back!7
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Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
They will respond and correct the situation within minutes.
Good luck7 -
Every single time I've contacted them, they answered fast and they gave me entire satisfaction. I must say I haven't had many problems but they where very responsive. Wish you best of luck.7
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In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the button Best Answer? under the answer you deem to be the best.
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