Can't send message error 38?

Guillaume S. 18944
Guillaume S. 18944 Posts: 7 ✭✭
in My Mobile
Both me and my wife can't send sms currently. The status page on fizz says that everything is OK.
Anyone else having issues right now? I tried rebooting and made sure my apn settings were correct.

Answers

  • Denis M. #3855
    Denis M. #3855 Posts: 8 ✭✭
    I do have the same issue!
    Lte works fine tho
  • Eric M. 2595
    Eric M. 2595 Posts: 74 ✭✭
    Same for me.
    But I can receive some just fine...
  • Lucy M. #6039
    Lucy M. #6039 Posts: 4 ✭✭
    I think the issue is with Fizz , many of us seem to be having the same issue. I have 3 lines and none can send SMS.
  • Denis M. #3855
    Denis M. #3855 Posts: 8 ✭✭
    Idk if i can receive or not..no one really writes to me i have no friends
  • samisheikh
    samisheikh Posts: 192 ✭✭
    Their sms service Center number is down(+14385200092). I get that it is the stabilization period but for a company that is completely virtual, they are awful at giving updates on the forum and updating their network status.
  • Dylirius
    Dylirius Posts: 2 ✭✭
    Same can't send text messages presently
  • Karina M.
    Karina M. Posts: 9 ✭✭
    Yup same here. I'm assuming it's another service outage, unfortunately
  • Whizz
    Whizz Posts: 23,465 admin
    Hi,
    Thank you all very much to share everything with us. Our teams are currently investigating the issue. We will update everything as soon as we have more info.
    We are counting on your patience.
    -Bogdan
  • Eric M. 2595
    Eric M. 2595 Posts: 74 ✭✭
    It's working again now.
  • Ling T.
    Ling T. Posts: 4 ✭✭
    Still unsolved? It's been 3 months.
  • Yelena
    Yelena Posts: 1,861 ✭✭
    I guess it was solved. The author didn't bother to close the topic.
This discussion has been closed.

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