I purchase 4 sim card but receve just one ??? Os that normal ?
jean-sebastien V. #8908
Posts: 4 ✭✭
in My Mobile
I receve one sim card when i purchase 4 !!! Is that normal ?
15
Answers
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Maybe you'll receive them later, can you check shipment status following these instructions?
https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do6 -
Please be patient, they are in the mail.
I also received some on a one day then another on a 2nd day.3 -
It an erreur from the planet courrier !!! They made a mistake !!! On my account it said all delevery !!! So thx for your answer !!!4
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Did the fizz support confirm it was a mistake? Make sure they know so you don't end up paying for sim cards you didn't receive!2
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Contact support and provide them a print screen of the page where it says that you received 4 sim cards. They will tell you to order 3 new sim cards and they will reimburse the sims that weren't delivered.2
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Hi Jean Sebastien, could you let us know if Fizz has fixed you issue ? And then you could close the topic selecting the best answer.0
This discussion has been closed.