Why virtual support to setup voicemail is in French?

Mohammad I. #8840
Mohammad I. #8840 Posts: 2 ✭✭
in My Mobile
I don't understand French; if the virtual support to setup voicemail is only in French; then how I suppose to get help from that? My profile language was setup in English.

Answers

  • Mike
    Mike Posts: 21,581 ✭✭
    You need to change the default language
    option 4, after 3
  • Mohammad I. #8840
    Mohammad I. #8840 Posts: 2 ✭✭
    to change the default language, at first I need to understand that.
  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
    Contact support to get help

    Support

    08:00 to 21:00 week time
    10:00 to 18:00 weekend
    CHAT
    Go on this page
    if you are not connect then login
    Go to a faq page like :
    https://fizz.ca/en/contact-us
    Wait 15 seconds for the bubble
    icon to appear at the bottom right
    of the browser and click on the icon
    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slow)
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Press 4 wait for a few seconds and press 3
  • Simon H. #6464
    Simon H. #6464 Posts: 197 ✭✭
    Hi Mohammad, to change the setting call your voicemail, then enter your pin followed by# . Select option 4 then 3 and finally 1 for English voice mail.
    Good luck
This discussion has been closed.

Categories