How can I add payment method?

yan W. #8555
yan W. #8555 Posts: 1 ✭✭
in My Mobile
I haven't added any payment method in my account but the system reminds I have read the maximum number of credit card I can add. How can I fix it?

Answers

  • Mike
    Mike Posts: 22,872 ✭✭

    Usually only the support can reset that alert

    CHAT

    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Leifuer
    Leifuer Posts: 571 ✭✭
    search for the community there are many people who have already met this similar problem.

    Or you can reach the support team.
  • Whizz
    Whizz Posts: 26,427 admin
    Hello Yan,
    Apologies for this. I see that one of my colleagues has assisted you with this matter.
    I hope everything is well, now. :)
    Have a good day!
    Catalin
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