what do i do?
eddy W. #8513
Posts: 1 ✭✭
in My Mobile
I don't have an add funds buttong to my wallet, It's been days, i thought the maintenance was the issue...
8
Answers
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I am sorry but I did not understand2
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Do you mean the button on the print screen? It should be active. If it is not, contact the support.6
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Hi Eddy,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message by Facebook Messenger:
https://facebook.com/fizzca
Have a great day!
Radu7 -
Eddy, if you have a chance to have print screen before contacting Fizz support. It's going to help them.2
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The "add funds button" was one of the things that should have been working during the maintenance period. Take a look at the impacts here: https://fizz.ca/en/faq-stabilization-period
It sounds like something is not working in your account and you will need to contact support to get it fixed: https://fizz.ca/en/contact-us.
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