Ordering a sim card
Lauriane B. #8364
Posts: 1 ✭✭
Hi. I'm trying to order a sim card, but it doesn't work. I was written: "There's a problem. Please try again." What can I do?
18
Answers
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I will try to change the browser11
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Clear your browser cookies/cache and retry using incognito mode.
You may also try using another browser on your computer.
9 -
There is a system maintenance going on this could cause the issue of ordering a sim
Please note the following dates:
Some features in your Fizz account will be temporarily unavailable from July 28 to July 31.
Sporadic interruptions of your mobile services (calls, texts and data) may occur throughout the day of July 31st.
https://fizz.ca/en/faq-stabilization-period5 -
Ordering a SIM card is not on the list of potential problem during Maintenance.
It's probably more related to a browser issue. Either change browser or activate privacy mode.3 -
@Lauriane, were you finally able to order your SIM card ?
If you don't have a reference code code here is one:
PEM01
Thanks in advance, and welcome in our community2
This discussion has been closed.