How do i receive /send mms images on my LG G6?
Answers
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Your APN is misconfigured, restart your configuration and restart your phone later, if it does not work, contact Fizz support by chat or Facebook for help to help you configure it.5
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APN is configured good since it works good on Google MMS app..but not on LG g6 stock messenger..weird!!5
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First, please do not create 2 posts for the same issue in less than 1h
Second, even if the APN seems well configured, it might bug for some reason.
I had the same issue, I created the APN manually instead and it worked.5 -
If it's working using Google MMS, but not with the stock LG MMS app on the same phone, perhaps you should raise the question at an LG forum.
My daughter's phone (not an LG) had problems with MMS. After manually adding the APN things started working.
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Manually create APN? That's what i did in APN settiings that Fizz asked
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl4 -
Use "signal"!2
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Whats signal?2
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Delete Google Messages app if you are not going to use it. Since it looks like you want to keep the stock app, try configuring it after Google Messages has been deleted.
If issues continue,
- reboot phone
- make sure Data is enabled and working
- try factory reset of your phone to restore stock app functionality
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Here is a similar topic. Maybe you'll find something useful there -
https://community.fizz.ca/questions/2018368-unable-send-images-using-g5-g6-used-work4 -
I deleted Google mms app..configured my stock app. MMSrebooted and did factory reset...no luck2
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Just to confirm. Your data is working but your MMS is not?
What about regular texts? They work?
Just in case, update your APN. And enable airplane mode, then disable.
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This is. my. Apn screenshots..but no luck!#2
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Can you try to create the two manualy, one for data and one for MMS,
If the SMS sent from FIZZ (this is the link) does not help you out.
You can try to configure the APN manually. Here the full configuration
For internet
Name: FIZZ INTERNET APN: mobile.bm Proxy: Not set Port: Not set Username: Not set Password: Not set Server: Not set MMSC: Not set MMS proxy: Not set MMS port: Not set MCC: 302 MNC: 500 Authentification type: Not set APN type: default APN protocol: IPv4 APN roaming protocol: IPv4 Enable/disable APN: checked Bearer: Unspecified Mobile virtual network operator type: GID Mobile virtual network operator value: 55 For the MMS
Name: FIZZ MMS APN: mobile.bm Proxy: Not set Port: Not set Username: Not set Password: Not set Server: Not set MMSC: http://mms.mobile.bm MMS proxy: mmsproxy.mobile.bm MMS port: 80 MCC: 302 MNC: 500 Authentification type: Not set APN type: mms APN protocol: IPv4 APN roaming protocol: IPv4 Enable/disable APN: checked Bearer: LTE Mobile virtual network operator type: GID Mobile virtual network operator value: 55 1 -
How do i create 2 APN.? Which one do i use as default and my APN settings go only until APN roaming protocol line1
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Use 3 dots on upper right side of screen.
Edit current APN to remove MMS, etc. Save it
Add another APN for MMS.
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Thie is settings for fizz mms1
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This is for fizz.default1
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I separated the 2 (please above posts) ..is this what you are referring to..which one do i check as default and are APN settings entered correct?1
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It seems ok, the default is the one for internet.
Reboot the phone and try to send a mms to yourself1 -
Sending text works..browsing data internet works..but no mms..cant send or receive pics1
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Edit your default APN, remove MMS port "80". Reboot phone.
If problem persists, try resending the APN parameters from your Fizz account to your phone.4 -
Removed 80 from port on default and rebooted..no luck.. It gives me error when try sending APN parameters...do i have to delere all my set APNs before doing thiis?1
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I believe that you will be better of contacting the support
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.1 -
I believe that you will be better to contact the support
CHAT
Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.1 -
If website is giving error, try deleting your browser cache. Try again with incognito mode or with other browsers on your computer.
Sure you can delete your existing APNs and start again.
You can contact Fizz customer support as well, but I think they will repeat some of the info already offered here.
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Make sure your phone is compatible with Fizz network https://willmyphonework.net/
and that your APN is configured properly.
Good luck1
