Data issue ?
Answers
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Have you reboot your phone? Tried to remove and replace the SIM card?
It htat doesn't work, I would contact the support.8 -
I tried several times but It doesn’t work!how I can contact the support department.5
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You could also try to setup APN manually
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn7 -
Same problem! Didn’t work!5
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You can contact the support by chat or Facebook messenger.
https://fizz.ca/en/contact-us
Did you check if your phone is compatible with Fizz network?
https://fizz.ca/en/faq/compatible-devices#26 -
you can contact them through Facebook or on the chat bubble5
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Too late to get the answer!4
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Does it mean the issue was resolved? In that case can you close the topic by choosing the best answer?3
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like many people here suggested, verify 1st your APN setting and double check if your phone is compatible with Fizz. You can use this site below to verify if your phone is compatible, check if your your phone is compatible with Videotron:
https://www.kimovil.com/en/frequency-checker/CA/lg-v303 -
Hi Itad,
As I have checked your account I see that you bought 2 Add-ons. The purchase is not completed and I have escalated the issue to our technical team. They will activate them as soon as possible. When they are done we will let you know via e-mail.
Regarding you data issue, I see that our technical team already fixed it and fully activated the plan on our end.
Have a good one!
-Bogdan3
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