As of three days now, I can't use data in Toronto- I had it before, what's the issue?
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Pablo B. #3686
Posts: 1 ✭✭
in My Mobile
Simple question- I've been using data in Toronto recently- usually I barely get 3G, but there is data nevertheless. Now, for the last 3 days, I literally don't even get the faintest bit of data- 5 bars of phone connection, but no data turns on.
11
Answers
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If the roaming is still activated and you already try to reboot your phone.
You should contact the support6 -
it could be because of your phone problem a reset may help you, and also you can make sure of it when you use your sim card in other phones to check the network.5
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Are you using a travelling add-on or not? Either way I would contact support. I've had issues in the past using data from my usual plan and from travaelling add-ons and they helped me in both cases.
My travelling add-on issue was solved using the method described here : https://fizz.ca/fr/faq/quels-sont-les-parametres-reseau-de-fizz-apn3 -
Hello Pablo,
Does this issue still persist? If yes, then please reach us by chat or Facebook messenger. For more about how to contact us, please use the following link:
https://fizz.ca/en/contact-us
Have a good day!
Catalin2
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