reach maximum number of card on my account?
Mohamed M. 19936
Posts: 3 ✭✭
i keep getting rejected to put in my card to pay for my plan can someone help? this is getting frustrating
10
Answers
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When it happens the only solutions is to contact the support
5 -
Hi Mohamed,
I am really sorry for the inconvenience. I have reset the limit for your account. I strongly recommend you to delete your cookies or use a different browser. Also you will need to check again all the info of your credit card. I remind you that the billing address needs to be the same as the one you have declared at your bank.
You will need to make sure that you are using only a payment method that is accepted by the system, here you can find the ones that are: https://fizz.ca/en/faq/what-payment-methods-can-i-use .
Have a good one!
-Bogdan6 -
Yeah, that's a known issue. But I see support has contacted you. Let us know if your issue is resolved.4
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That's perfect it worked now after they reset my account thanks very much3
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