Can I get my plan coverage change to take effect right away?
Patrick D. 4509
Posts: 6 ✭✭
in My Mobile
Greetings,
I just changed my plan coverage to include the USA. I only learned after the fact that the change should only take effect next month (July 7th). I'm traveling to the USA next week so... yeah...
Can we make this take effect now? Of course, I don't expect this to be free.
Otherwise, can we cancel the change? I wouldn't be using any USA coverage apart from next week.
Thank you
18
Answers
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you probably need to get a travel add-on instead of changing plan. Under manage plan in your account, you should see a travel add-on link.5
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No it would not be possible the only option to get it right away is travel addon you can contact support and they can probably apply a credit to your account for futur use5
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You can't get it to change right away. Changes need to be made 48 hours before the end of the billing month. So, if you change your plan coverage back to what it was before, it should be fine for July 7.
For the US next week, the only way to keep using Fizz is to buy add ons or put money in your Fizz wallet.5 -
Your best option would probably have been to order a new SIM and activate a Canada-USA plan for a month or 2. It's probably too late to receive a SIM in time now.5
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Just fill $20 in your wallet when you're in USA. it will be effective immediately.5
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I had no clue Usa had fizz ~4
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