Home internet not available at my address, but Videotron is available. Can you please check?

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Wenyan
Wenyan Posts: 5 ✭✭
in Internet
Hello, my home address has Videotron internet available. But when I would like to join a Fizz home internet plan, after inputing my address, I was told Fizz is not available for my address. Would you please check the availability? Thank you!

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  • Wenyan
    Wenyan Posts: 5 ✭✭
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    Hi Catalin, thank you for your answer. I already contacted Fizz on Messenger this Monday and have sent over a screenshot. I was told to wait a bit for further information as your team has been working on it.
  • Wenyan
    Wenyan Posts: 5 ✭✭
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    Thank you Mike for your suggestion! Actually when entering the address, the postal code appears also in the address line that can be selected. Now waiting for Fizz to check the availability.
  • Dominic L. #1933
    Dominic L. #1933 Posts: 726 ✭✭
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    Contact fizz via chat support. They will be able to check for availability.
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