What do I do, I was sent someone else's contract?
Phillip C.
Posts: 5 ✭✭
I was sent the contract of someone else, on my personal email address with my cell number appearing in the email. Since there is no mention in the contract of a phone number . The client number and personal information in the contract are different then my contract. And my fizz account does not seem to be affected.
What do I do?
What do I do?
10
Answers
-
Good of you to notify Fizz support concerning this bug.
As per Fizz instructions: https://fizz.ca/en/contact-us
Open this help page during business hours: https://fizz.ca/en/solutions/my-account
and wait for the chat bubble (at bottom right)4 -
If you have your answer, please select the best answer and close the discussion.1
-
Hello Phillip ,
As I have checked your case I found that our technical team is already handling your request.
Thank you for reaching us out.
Have a good one!
-Bogdan0 -
I was also sent the contract of another customer in Quebec, though I am in Ontario in another town and postal completely.
Fizz - please post updates and a solution or mitigation. This is an alarming privacy issue and we all want the best for Fizz so it becomes a mature flanker brand.
Thank you, merci Fizz.2
This discussion has been closed.
Activity feed
Page 1
Categories
Top contributors
this week
@GoranApprentice 1/5
55pts
@VaikikiApprentice 1/5
55pts
@FrozenSnowFlakeApprentice 1/5
55pts
