Bill cycle is invalid
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Warut
Posts: 6 ✭✭
I cannot adjust my plan on day 5 of the new cycle. I got an error message saying "Bill cycle is invalid." When I checked my usage, the system suggested that there is "-3 days left in this payment cycle."
Anyone has a suggestions? Thanks!
Anyone has a suggestions? Thanks!
11
Answers
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Contact the support , no other option !4
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Looks like a bug/glitch on Fizz website related to your account.
You need to contact Fizz support
as per instructions here: https://fizz.ca/en/contact-us
Logon to your account and
open this page during business hours: https://fizz.ca/en/solutions/mobile
and wait for the chat bubble (at bottom right)Good luck!4
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