Why the sms with photos cannot be sent?

Simona T.
Simona T. Posts: 10 ✭✭
in My Mobile
I cannot send sms with photos attached.

Answers

  • Legandir
    Legandir Posts: 607 ✭✭
    Contact Fizz
    CHAT
    Please contact the support
    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)
    FORM
    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)
  • Ohthatvank
    Ohthatvank Posts: 86 ✭✭
    Did you try to restard your phone? If the problem is still present you can also contact the customer service of Fizz. They will gladly help you out
  • Fizzy
    Fizzy Posts: 11,926 ✭✭

    You need to turn on DATA in order to send MMS.

     

    If you never used DATA, you will need to setup APN on your phone

    Here's how https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  • Adam A. #3745
    Adam A. #3745 Posts: 30 ✭✭
    you need to set up your APN correctly.
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