Where is my refund?
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Hussein Abbud
Posts: 7 ✭✭
in My Mobile
My refund is not processed. I have been waiting for more than 15 business days since I unsubscribed!
When will the refund show on my bank???
When will the refund show on my bank???
11
Answers
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Contact the support
To chat with the support, make sure that:
- You're logged into your Fizz account.
You're active on a help page. https://fizz.ca/en/contact-us
You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).- You have disabled any ad blockers in your browser.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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But you are trying to buy 5 sim?!10
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I already know that Irene!
Stop copying and pasting instructions from the website!7 -
I saw in the other post that you are not able to talk with them.
I tried and is working10 -
No chat bubble is appearing!
All pop up blockers are disabled!5 -
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Nothing is working.
Very unprofessional company and non existent customer service.6 -
I am sorry, but if you tried with another browser, probably you can try from your mobile, but remember you need to connect and click on the link that I posted.7
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Can you try this link
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do8 -
One thing for sure, the community will not be giving you the refund. You should be asking Fizz support instead.7
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Usually takes between 2 and 5 business days5
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It depends of the bank. Got a credit un 2 Days from them. See with your credit card company.3
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No refund is issued to the credit card company.
The problem is with Fizz not with my credit card company.
I cannot get hold of Fizz support for a week now.0
This discussion has been closed.