Are you still stuck on 3G (no LTE) after the Fizz network was down yesterday?

Michael B. #2463
Michael B. #2463 Posts: 72 ✭✭
in My Mobile
I am not getting my LTE 4G connection ever since Fizz went down yesterday.
Anyone else stuck on 3G connection only?

Answers

  • Arnaud L. #712
    Arnaud L. #712 Posts: 24 ✭✭
    Service should be fixed now. Try rebooting your phone.
  • Serge R. #503
    Serge R. #503 Posts: 158 ✭✭
    Have you tried rebooting your phone? Try to disable LTE and turn it back on?
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    Yes. It's intermittent for me. At least it works.
  • MARROY
    MARROY Posts: 52 ✭✭
    I toggled airplane mode on/off and the LTE came back after having displayed 3G for a while.
  • Rayl
    Rayl Posts: 122 ✭✭
    airplane mode+reboot will help for get LTE back.
  • NYOTT
    NYOTT Posts: 8 ✭✭
    Yes I'm still stuck with 3G/H. No LTE. Airplane mode and rebooting does not fix it. It's been like this since the outage. No solution in sight. Seems like Fizz has provisioned some users for only 3G/H.
  • Wali Ahmed
    Wali Ahmed Posts: 9 ✭✭
    Reboot your device or remove and reinsert the SIM card. That’s helped me out with the same problem.
  • Ramiro A.
    Ramiro A. Posts: 2 ✭✭
    I have the same problem. Data only in H+. I tried to restart, airplane mode, out the sim card, reinstalling APN. DONT WORKS!! Fizz, How you doing??
  • Fulvio Castelli
    Fulvio Castelli Posts: 3 ✭✭
    Same with me -- tried everything and still stuck at H. Tried chat bubble but had to take phone call and session was closed. Now can't get chat bubble. This is ridiculous.
  • NYOTT
    NYOTT Posts: 8 ✭✭
    Still no LTE after 3 days. No answer on Facebook chat.
  • Fizzy
    Fizzy Posts: 11,788 ✭✭

    Have you tried roaming and manually selecting network FIZZ EXT to fix the LTE issue

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