I can make calls, but data network still not available

Ying L. #1241
Ying L. #1241 Posts: 10 ✭✭
anybody like me? seems you all have the network back to normal, but not me.
Full bar with Fizz signal, but no 3G or LTE showing up, data doesn't work.

Answers

  • DavidC
    DavidC Posts: 380 ✭✭
    It's still down for a bunch of people...
  • Cambria
    Cambria Posts: 26 ✭✭
    Same here in Mount Royal. I guess they're progressively returning service..?
  • tatyana B. #4297
    tatyana B. #4297 Posts: 7 ✭✭
    Yes there is many like you, all morning initially i had no service at all.
    then i got bars but i wasnt able to text but i can use my internet
    they're currently trying to "fix" it
  • Jeremiah H.
    Jeremiah H. Posts: 56 ✭✭
    everything's been back to normal for me for about an hour, SMS and data both working
  • David G. 8208
    David G. 8208 Posts: 63 ✭✭
    Yes, just like you. I have HSPA only, and data won't connect. I can make calls and did receive 1 as well.
  • Mike
    Mike Posts: 21,493 ✭✭
    MTL I got LTE on my phone
  • Dallaire_M
    Dallaire_M Posts: 509 ✭✭
    Same thing for me Ying. just be patient (again).I am located in downtown Montreal.
  • Whizz
    Whizz Posts: 22,863 admin
    Hey Folks,
    You can try enabling and disabling airplane mode and see if it makes things a little better :)
    Jay
  • Kovid
    Kovid Posts: 588 ✭✭
    I just received a call but data is up and down still.
  • Leibin
    Leibin Posts: 4 ✭✭
    Me Too~~~!
  • Fizzy
    Fizzy Posts: 11,729 ✭✭

    Mobile is up again, but you most likely already know.

    Please close this post by clicking on the button Make this a best answer?

  • Leibin
    Leibin Posts: 4 ✭✭
    still no data!!!!!!!!!!
  • Irene
    Irene Posts: 4,997 ✭✭

    Then 

     

    To chat with the support, make sure that:

    • You're logged into your Fizz account.
    • You're active on a help page. https://fizz.ca/en/faq/resolving-issues

    • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
    • You have disabled any ad blockers in your browser.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

This discussion has been closed.