Are frequent service outages to be expected with Fizz?

Lauren O.
Lauren O. Posts: 3 ✭✭
in My Mobile
I am new to Fizz. As existing users, how frequently do you experience outages? Do you think I should reconsider having adopted this service?

Answers

  • Cambria
    Cambria Posts: 26 ✭✭
    When I was reading up on them before switching, they were pretty open about the fact that they expected this kind of issue for the first little while. I had no idea it was gonna be on a weekly basis, though...
  • Michael B. #3966
    Michael B. #3966 Posts: 9 ✭✭
    Like Cambria said. This is unacceptable.
  • Rodrigo Quirino
    Rodrigo Quirino Posts: 5 ✭✭
    I do not understand how difficult is to solve some common issues. I've been a client for 3 months and I'm still not receiving SMS from banks, and I have no idea when that's gonna be fixed.
  • Andrei U. #679
    Andrei U. #679 Posts: 349 ✭✭
    Here's your answer from Fizz page.
    Fizz offers you introductory prices to thank you for your patience as we refine our services and work through the last few occasional glitches.
    Patience.
  • Kovid
    Kovid Posts: 588 ✭✭
    They need to do something to gain our confidence and build their reputation.
  • Fizzy
    Fizzy Posts: 11,798 ✭✭

    I hope the answer is no. And Fizz will be able to convince us soon.

     

    Mobile is up again, but you most likely already know.

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