Are frequent service outages to be expected with Fizz?

Lauren O.
Lauren O. Posts: 3 ✭✭
in My Mobile
I am new to Fizz. As existing users, how frequently do you experience outages? Do you think I should reconsider having adopted this service?

Answers

  • Cambria
    Cambria Posts: 26 ✭✭
    When I was reading up on them before switching, they were pretty open about the fact that they expected this kind of issue for the first little while. I had no idea it was gonna be on a weekly basis, though...
  • Michael B. #3966
    Michael B. #3966 Posts: 9 ✭✭
    Like Cambria said. This is unacceptable.
  • Rodrigo Quirino
    Rodrigo Quirino Posts: 5 ✭✭
    I do not understand how difficult is to solve some common issues. I've been a client for 3 months and I'm still not receiving SMS from banks, and I have no idea when that's gonna be fixed.
  • Andrei U. #679
    Andrei U. #679 Posts: 349 ✭✭
    Here's your answer from Fizz page.
    Fizz offers you introductory prices to thank you for your patience as we refine our services and work through the last few occasional glitches.
    Patience.
  • Kovid
    Kovid Posts: 588 ✭✭
    They need to do something to gain our confidence and build their reputation.
  • Fizzy
    Fizzy Posts: 11,806 ✭✭

    I hope the answer is no. And Fizz will be able to convince us soon.

     

    Mobile is up again, but you most likely already know.

    Please close this post by clicking on the button Make this a best answer?

This discussion has been closed.

Categories