Mobile data
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Marzieh Z.
Posts: 1 ✭✭
in My Mobile
I don't have any data on my iPhone, however it supposed to have 1 G. I've just switch to Fizz.
3
Answers
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Please read the information on the APN
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn2 -
Tu add, the activation of your sim can take a while before it's fully active.1
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Go to your account to check what you have in your plan.
Click on your plan and see if what you chose when you subscribed is actually what you get. If you selected 1 Gig of data but for some reason the system sets you up with no data, you need to contact Fizz by chat to fix it. If such a mistake happened, you won't get your 1 Gig until next payment cycle. If you did pay for 1 Gig, you can ask for 1 Gig Peck for this cycle.1 -
If your calls and text are working well, make sure to set your APN as well.
See "Installing network settings (iPhone)" section of
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you are using a "unsupported" iPhone (iPhone 5 and older) here is an unofficial fix to get it working.
Other users have tried this on iPhone 4S, 5C and 5. All these devices worked flawlessly with this little fix!
Link: https://www.reddit.com/r/FizzMobile/comments/9wz1lo/got_d...5 -
is your phone iphone 5?1
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If you are using iOS, make sure to update your carrier settings6
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Hello Marzieh Zohrehvandi,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a wonderful day!
-Bogdan0
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