No agents available to chat?

Options
protim
protim Posts: 5 ✭✭
in Welcome and join
Chat continues to not get responded. After two hours, I get the following message: "Sorry, we were not able to find any available agents. The conversation has ended". It's been like this for at least a week. Anybody else has this issue?

Answers

  • Mike
    Mike Posts: 20,723 ✭✭
    Options

    The best option is the chat, is fast couple of minutes to talk with someone

     

    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon.

     

    Facebook is a good option if you want an answer after hours :P

  • protim
    protim Posts: 5 ✭✭
    Options
    Mike, that is what I am doing. The chat just never gets responded. Please see image.
  • Mike
    Mike Posts: 20,723 ✭✭
    Options
    I tought that was facebook
  • Mike
    Mike Posts: 20,723 ✭✭
    Options
    is working and fast as usual
    Try to change your browser, probably same problem with js
  • protim
    protim Posts: 5 ✭✭
    Options
    Mike, thanks for the test
This discussion has been closed.

Categories