I ordered a fizz sim card and it still hasn't gotten here after two days?

Jeff W.
Jeff W. Posts: 7 ✭✭
in Welcome and join
So I ordered it on Tuesday on the 26th as I've determined I want to switch over. However upon seeing the receipt and everything, for some reason there is no Follow shipment option either. I've attached a picture to show that also, this worries me since I did want to get in with Fizz before the introductory prices end during April. Which I am also unsure if they are gone once April 1st hits. It'll be a real hit to my loins for april fools by fizz judging by the 1-2 day shipping advertising. Also I am in downtown Ottawa also.

Answers

  • Mike
    Mike Posts: 21,684 ✭✭
    Probably they did not send it yet
  • Rayl
    Rayl Posts: 122 ✭✭
    Fizz use Canada post ship the simcard, you can check the mail box.
  • Mike
    Mike Posts: 21,684 ✭✭
    It seems that when canada post is used the tracking number is not used
  • Normster
    Normster Posts: 70 ✭✭
    My first card got in a day while my second sim took 3 days ?
  • MRA
    MRA Posts: 62 ✭✭
    I received mine after 4 days, so you should be fine.
  • JohnB
    JohnB Posts: 1 ✭✭
    It took my brother one day to receive his SIM card and 2 days for me. It can varies, don't lose hope.
  • MikeThejoy
    MikeThejoy Posts: 18 ✭✭
    Got mine thru purolator, they left it at door. I never believe 2 day shipping unless it comes from my neighbor
  • Dallaire_M
    Dallaire_M Posts: 509 ✭✭
    I received mine within 2 business days and I am located in Montréal
  • Whizz
    Whizz Posts: 23,485 admin
    Hello Jeff Wo,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a wonderful day!
    -Bogdan
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