Internet down in Chateauguay since 8:30?

Artyom Kukuev
Artyom Kukuev Posts: 2 ✭✭
in Internet
When are you going to fix the internet issue in Chateauguay this is unreliable service

Answers

  • Normster
    Normster Posts: 70 ✭✭
    All ok here in Montreal this am
  • Mike
    Mike Posts: 21,570 ✭✭
    Did you try to turn off the router for couple of minutes?
  • MRA
    MRA Posts: 62 ✭✭
    You have to realize fizz is still in beta, just stay patient.
  • Zef
    Zef Posts: 74 ✭✭
    Montreal no any issue.
  • Mike
    Mike Posts: 21,570 ✭✭
    @Artyom as-tu resolu?
  • Fizzy
    Fizzy Posts: 11,798 ✭✭

    There are no reported problems here

    https://fizz.ca/en/faq/status-services


    Have you tried rebooting your modem?

    How about hard-wired connection to modem? Is that working?

    If problem presists, try modem reset.

  • Dominic L. #1933
    Dominic L. #1933 Posts: 727 ✭✭
    There was a lot of reports about the embedded wifi being unreliable. Try using a wired connection, if that works, set the modem into bridge mode and use your own router.
  • Whizz
    Whizz Posts: 23,066 admin
    Hi Artyom,
    We experienced a minor network outage on Thursday and you might have been affected by it. If you're still experiencing issues, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
    Radu
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