Can make calls but no data connection?

Keifer
Keifer Posts: 7 ✭✭
in My Mobile
Just joined and activated my SIM (and account), using an iPhone 6.
I'm connected to Fizz network and can place and receive calls. However the internet/data is not working, and i'm supposed to be on the 12GB plan.
I've rebooted a few times.
Is this normal at first?

Answers

  • Keifer
    Keifer Posts: 7 ✭✭
    Hi @ALLISON
    I followed the steps but I don't see a pop-up to update the carrier settings (as per the iPhone instructions of the FAQ).
  • Zef
    Zef Posts: 74 ✭✭
    Go to settings-general-about then find Fizz version should be 35.0 if is not You must update You phone.
  • MRA
    MRA Posts: 62 ✭✭
    If your iOS software is not up to date, simply update your carrier settings.
  • redhead
    redhead Posts: 857 ✭✭
    To complement Zef's answer, it will be under "Carrier" where you should see "Fizz 35.0".
This discussion has been closed.

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