Send SMS is OK, But I can not RECEIVE any ?

tiebang wang
tiebang wang Posts: 8 ✭✭
in My Mobile
This time I can not receive my verification code by SMS, also I send testing text SMS from my Google Voice number, and no luck, failed to receive, Please help me !

Answers

  • Mike
    Mike Posts: 21,676 ✭✭
    Is a known issued. Sorry
  • Marco P. #1260
    Marco P. #1260 Posts: 35 ✭✭
    i have been down since 730am
    hopefully it gets resolved soon
    https://fizz.ca/en/faq/status-services
  • Israël F. #2497
    Israël F. #2497 Posts: 3 ✭✭
    The reason why is absolutely pathetic. They are using a whitelist system. That means they want to manually reviews and approved each SMS senders before accepting their SMS. If you are using SMS to authentify yourself on many Web based Platform you are in trouble.
    I would like Fizz to explain the rationale behind that kind of control freak behavior and especially why they do not take benefit from Vidéotron Database ?!
    Fizz being owned by Videotron, it is quite difficult to understand why Fizz is so buggy.
  • Whizz
    Whizz Posts: 23,465 admin
    Hi Tiebang,
    Please accept our sincerest apologies for the situation. You can check our Community page related to this: https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues
    Have a great day!
    Radu
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