No cell service, no chat bubble, no FB messenger reply?

Tristan S. #3138
Tristan S. #3138 Posts: 4 ✭✭
in My Mobile
I have no service, I cannot communicate with Fizz, as the chat bubble never appears on multiple browser platforms. No reply on Facebook messenger. This isn't great when you rely on your phone for work.
Please revise this Fizz.

Answers

  • Mike
    Mike Posts: 21,560 ✭✭
    The network has problems
    https://fizz.ca/en/faq/status-services
  • Jean-Sebastien Ouellet
    Jean-Sebastien Ouellet Posts: 3 ✭✭
    Still no service and its close to 10...
  • jmam
    jmam Posts: 65 ✭✭
    That's why Fizz is cheaper than other companies.
  • Edgar Lozano
    Edgar Lozano Posts: 3 ✭✭
    Classic Fizz response (in that they don't have a response) While I understand that networks will experience problems from time to time, Fizz makes no efforts whatsoever to give tech support or even minimal customer service to their customers (help bubble rarely pops up, fb chat never replies within an unacceptable time)
  • jmam
    jmam Posts: 65 ✭✭
    I've notice that when using internet explorer, a lot of features do not work on fizz.ca,
    Do you have problem with the chat bubble using Chrome?
  • Jean-Sebastien Ouellet
    Jean-Sebastien Ouellet Posts: 3 ✭✭
    Any new update ? Its 3pm...
  • Alex M. #2475
    Alex M. #2475 Posts: 122 ✭✭
    Network down for me too. There gonna lose a lot of new customers. Wheres my refund??
  • Mike
    Mike Posts: 21,560 ✭✭
    They are back up and running in MTL
This discussion has been closed.

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