My mobile has no signal at all.?

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Chuanyang Wang
Chuanyang Wang Posts: 1 ✭✭
in My Mobile
There is no signal and data on my phone since 9:30.

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  • Mike
    Mike Posts: 20,729 ✭✭
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    The network as problem today
    check this page
    https://fizz.ca/fr/faq/etat-services
  • Leifuer
    Leifuer Posts: 498 ✭✭
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    March 25, 2019 - 7:45 am We noticed some instabilities on our network, which would explain why some members cannot use their mobile services. We’re currently investigating to pinpoint the cause as soon as possible.

    March 25, 2019 - 9:45 am: Fizz is aware that some of its members cannot use their mobile services. The issue has been identified and a dedicated team is currently working to address it. Fizz apologizes for the inconvenience this may be causing you.

    March 25, 2019 - 10:45 am: All our teams have been mobilized and are working relentlessly to address the situation. Fizz apologizes for the inconvenience this may be causing you.
  • Leifuer
    Leifuer Posts: 498 ✭✭
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    At least their web service here works, if not, how and where can we complain?
  • Mike
    Mike Posts: 20,729 ✭✭
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    They are back, but we have lost a day.
  • Mike
    Mike Posts: 20,729 ✭✭
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    Can you close the post choosing the best answer by clicking on the button. Thanks

This discussion has been closed.

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