We woke up with no phone and no SMS : it says NO REGISTERED NETWORK

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It does this to me and my girlfriend. What is going on. Is there something I can do? I need my phone to set an appointment this morning.

Answers

  • GyslainH
    GyslainH Posts: 319 ✭✭
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    reboot your phone
  • gremiobr
    gremiobr Posts: 237 ✭✭
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    Same problem here
  • Code_KRUEW
    Code_KRUEW Posts: 400 ✭✭
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    Seems to be coming back at 8am in Montreal. Had the same symptoms, no call or text, but data network was connected and intermittently was working. Rebooting or turning airplane mode on/off temporarily gave a data connection, but no voice connection.
  • Sophie Carpentier
    Sophie Carpentier Posts: 1 ✭✭
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    Same here! No service, even after reboot. I tried to search the network and my cellphone told me tha it did not find Fizz.
  • Lance L.
    Lance L. Posts: 8 ✭✭
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    Update from Ottawa. Same as several others, LTE is now present with very low bars as of 8 am and data only is working. Txt, sms and phone calls are still experie outage problems.
    Rebooted several times, remove and reinserted SIM.
    More than likely Fizz related network issues..
  • dov G.
    dov G. Posts: 21 ✭✭
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    its not working what a shame
  • Daniel B. 11817
    Daniel B. 11817 Posts: 1 ✭✭
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    Internet fonctionne mais je ne peux pas recevoir d’appel il y a t’il un problème avec le réseau
  • Cory Cooperman
    Cory Cooperman Posts: 3 ✭✭
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    As I mentioned in another thread, I also have no cellular network service in NDG (Montreal). My friend in Outremont does. This seems weirdly specific.
    Airplane mode toggle and rebooting have not helped.
  • Mike
    Mike Posts: 20,787 ✭✭
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    I am in outremont and is down
  • mahdi A. #3816
    mahdi A. #3816 Posts: 5 ✭✭
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    Me also two numbers one in laval second in saint Laurent but no network
    What is the priblem ?!!!!!????
  • Mike
    Mike Posts: 20,787 ✭✭
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    @mahdi We are not have any info
  • Mike
    Mike Posts: 20,787 ✭✭
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  • Whizz
    Whizz Posts: 19,336 admin
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    Hello @all,
    This situation is known and we are working on it.
    To track this situation: https://fizz.ca/en/faq/status-services
    -Luciana
  • Mike
    Mike Posts: 20,787 ✭✭
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    they also update the status page
    https://fizz.ca/en/faq/status-services
  • David M. 10697
    David M. 10697 Posts: 7 ✭✭
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    The status page has officially been updated:
    https://fizz.ca/en/faq/status-services
  • Mike
    Mike Posts: 20,787 ✭✭
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    @david thanks for the info
  • jmam
    jmam Posts: 65 ✭✭
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    It is not working on the south shore of mtl.
  • Alexandre G. 2760
    Alexandre G. 2760 Posts: 4 ✭✭
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    No service, even after reboot.
  • DrJ
    DrJ Posts: 7 ✭✭
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    Was working until 5 mins ago. Not working for me now in Dorval.
  • Christopher C Newton
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    Having same issues here in Ottawa with SMS and data
  • Leon B. #390
    Leon B. #390 Posts: 27 ✭✭
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    I thought we were out of beta...
  • pepe81
    pepe81 Posts: 2 ✭✭
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    I think the network was down!!