Chat didn't get responded?

Posts: 5 ✭✭
in My Mobile
The chat bubble appears, I type my message but it doesn't get responded even after hours. I don't see a queue number. Why does this happen?

Answers

  • Posts: 2,934 ✭✭
    I'm not sure what happen.
    Normally you should see a message similar to : you are N in queue ( where N is a number ).
    You may want to retry again.
    Disable all your add on from your browser if any
  • Posts: 22,189 ✭✭
    Probably they have some problem. You can also use facebook
    - Facebook (interactive with a delay)
    - The chat https://fizz.ca/en/contact-us (interactive)
    - My Profile -> Contact forms (Passive, Send a request wait for the feedback)
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