How can I contact costumer service? The 611 number doesn’t work.
Gregory Anher Lozano
Posts: 3 ✭✭
in My Mobile
My payments keep failing
5
Answers
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You can contact with chat by opening a help page (exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do ) during business hours : Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).5
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Fizz has a serious payment issue today. Many users were impacted. There is no known solution at this time.
https://community.fizz.ca/questions/1925840-payment-working-tangerine-credit-card4 -
If you need to contact Fizz support quickly, you can always go to you plan, click unsubscribe, and a chat bubble will appear right away. Don't use this often though, and only when you need immediate assistance.
Cheers.7 -
this bubble should always be here when needed thats a prick we have to do all these step for simple contact with fizz aha4
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Yes, get into the bubble chat during chat hours4
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It seems to be a common problem contact them using the chat or facebook4
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Facebook messenger3
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Everything is online here!4
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Facebook messenger is the most efficient way, in my experience.1
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Hello Gregory,
In order to help you, please contact us by chat so we can assist you further with this issue.
Catalin2
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