No data allocated in new cycle?
Chee Tsung Tang
Posts: 2 ✭✭
in My Mobile
Payment was taken from my account yesterday but I did not get my data. Did anyone else get a similar problem?
4
Answers
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I didn't get this bug but you should chat with Fizz on Messenger.2
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It's like Fizz has managed data quite well. This might be a miss, please reach out to them. Users have reported more issues on msg, calls and sim cards than on missing data. Personally I haven't had that issue.2
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There can be issues during the end cycle and the beginning cycle.
There are still some bugs though...
Wait and see, if not try to contact Fizz.
Good luck!2 -
Reached out to them via Messenger but the person that responded couldn't understand the problem because he sees data in my account. He failed to realized that is rollover data and that I did not get any new data this month. Hopefully, this can sorted out soon.1
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New data every month is regular phenomenon and it can have a bug in that!!!0
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Hello Chee ,
For further checks, please contact us by Facebook Messenger or via Live Chat. Here you have the info about how you can contact us: https://fizz.ca/en/contact-us .
Thank you very much for your cooperation.
Marius Daniel0
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