Upgrade isn't working on the phone

Semion Posts: 4 ✭✭

March 2019 in My Mobile

I have made a new account on fizz, i activated my 250mb data upgrade but when I use data on my phone it doesn't work. How do you explain this?

12

Answers

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  Sebastien Posts: 2,127 ✭✭

  March 2019

  You activated it, should be applied on next billing cycle if you have data on your plan.

  8
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  Allison W. Posts: 1,272 ✭✭

  March 2019

  As already mentioned, upgrades become active as of the next billing cycle.
  .
  In order for data to work on your phone, you also need to configure the APN.
  https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  10
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  Kevin M. #985 Posts: 98 ✭✭

  March 2019

  It'll become active on the next billing cycle.

  8
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  Kovid Posts: 588 ✭✭

  March 2019

  Yes, next cycle. You are all right!
  I activated mine in February but was applied in March when my next payment starts

  7
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  Alex M. #2475 Posts: 122 ✭✭

  March 2019

  Wait until next month, i am having the same issue. If it is not resolved at the start of your next billing cycle contact Fizz

  7
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  kamurb Posts: 58 ✭✭

  March 2019

  Allison has the answer

  5

This discussion has been closed.