Upgrade isn't working on the phone

Semion

I have made a new account on fizz, i activated my 250mb data upgrade but when I use data on my phone it doesn't work. How do you explain this?

Sebastien

You activated it, should be applied on next billing cycle if you have data on your plan.

Allison W.

As already mentioned, upgrades become active as of the next billing cycle.
.
In order for data to work on your phone, you also need to configure the APN.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Kevin M. #985

It'll become active on the next billing cycle.

Kovid

Yes, next cycle. You are all right!
I activated mine in February but was applied in March when my next payment starts

Alex M. #2475

Wait until next month, i am having the same issue. If it is not resolved at the start of your next billing cycle contact Fizz

kamurb

Allison has the answer