MMS and data problem ?
Alain Chabot
Posts: 2 ✭✭
in My Mobile
I have a blackberry Key2 , I did the APN setting on it , there is no typos ... I restarted my device . Still cannot send or receive MMS and i cannot use my webbrowser but Whatsapp working , Instagram working ... is there a way to have TECH SUPPORT for real lol ....
11
Answers
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You can "chat" with Fizz customer service by opening a help page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do7
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Good luck man. I have a KeyOne and it took a bit of monkeying around to get it working. Basically did all the standard things and it eventually worked.
Walked through with a CSR may be the best bet.7 -
I just found in my setting there is SERVER and there is MULTIMEDIA SERVER . So I wrote the information in the wrong box for the APN setting . now its working correctly8
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Thanks for the update. If others are having the same issue and do a search on the forum, they will have the solution!7
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Good job figuring it out Alain!3
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Alain, please select best answer to close the question.5
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Fizz MMS is on and off in Android. Just for your reference.5
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It's interesting that whatsapp and instagram worked. I wonder what's different about those apps. In any case, it's definitely important to always make sure you fill out the right fields when setting up an APN and as you noted there are some seemingly redundant fields, but they're not.3
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Joseph, Alain answered it himself. Are you suggesting he needs to select his own answer as the best one - can you even do that?3
This discussion has been closed.