I can't add "contact" on my account?

Steve R. #3279
Steve R. #3279 Posts: 2 ✭✭
in Welcome and join
From the contact tab, I can't add contact to my account. I would like to add my daughter's phone to my account, so I would be able to gift her some data.
We can't add contact(s) that are in our own account?

Answers

  • Jeremiah H.
    Jeremiah H. Posts: 56 ✭✭
    You can gift data even if they're not your contact, you just need the email or phone number
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    You can give data to a Fizz member. If your daughter has account in Fizz then she should be able to receive data.
    Have you try to specify her account during the gift process (https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work) ?
    .
    If you added your daughter to your account as a user then this could be the problem because a user might not be considered as a Fizz member.
    .
    To be sure you can "chat" with Fizz to have the actual answer;
  • DinoS
    DinoS Posts: 626 ✭✭
    Allision get right answer, go to my profile and change your daughter's account privacy to "full experience".
  • Whizz
    Whizz Posts: 23,472 admin
    Hello Steve Rodrigue,
    In order to be able to help you, please contact us by Facebook Messenger or Live Chat. Here you can find info about how you can contact us: https://fizz.ca/en/contact-us .
    Andrei Bogdan
This discussion has been closed.

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