My 438 (Montreal) number shows as a long distance USA number to everyone

Caitlynn B.
Caitlynn B. Posts: 6 ✭✭
I was assigned a 438 (Montreal) number when joining Fizz. When other Montrealers call me it says they're dialing a long distance number and when I phone them it shows up as a USA caller. Has anyone had this issue?

Answers

  • Caitlynn B.
    Caitlynn B. Posts: 6 ✭✭
    Thank you M. That is what I thought. I am waiting to hear back from Fizz... very slow. The chat on their website seems to be down too.
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    Nobody reported this issue. As other said, you probably better to chat with Fizz support about this.
  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
    Report to Fizz. Please visit https://fizz.ca/en/faq/resolving-issues, wait a few seconds until you see the green bubble on bottom right, click it and start chat
  • Caitlynn B.
    Caitlynn B. Posts: 6 ✭✭
    Thanks! I’ve now chatted with someone and apparently it’s a known issue that some people are having... hopefully it’s fixed soon!
  • Kovid
    Kovid Posts: 588 ✭✭
    This issue must have been fixed by now
This discussion has been closed.